In all its activities Deskin pursues the following primary objectives:
- Customer satisfaction, both in products and services provided
- Continuous improvement
- Environment protection
Furthermore the Management pays special attention to:
- Define client’s needs and expectations, and translate them into requirements
- Consider the regulatory requirements for products and services supplied
- Satisfy these requirements, through a punctual application of the Quality Management System and a commitment to the quality management in each areas of the business organization, with the scope to achieve clients satisfaction
We believe that this quality policy leads to concrete advantages both to company and clients, such an extent to satisfy every players.
The Management, as for the Quality Policy, has identified the following objectives:
- Realize a company Quality Management System, in compliance with UNI EN ISO 9001:2008 and obtain and maintain the audit from an accredited entity
- Put in practice the Good Manufacturing Practices (GMP), in compliance with UNI EN ISO 22716:2008 and obtain and maintain the audit
- Reach and maintain a suitable level of staff sensitivity to the client needs, both internal and external, with the objective of understand and satisfy the requests
- Reach and maintain, through training activities, a suitable level of staff engagement and expertise in the quality system, at all level of the business organization
- Reach and maintain a suitable level of punctuality, through an accurate planning of the activities
- Obtain a continuous improvement of the purchased products and service quality, through a close partnership with suppliers and their validation
- Obtain a continuous improvement of products, services and business performances, and obtain a continuous development of customer satisfaction
- Respect and preserve the environment, with a reasonable use of resources, and through the reduction of the impacts of the business operations
- Ensure the compliancy with laws in both business and organizational operations, leads by values such as fair competition, honesty, integrity, correctness and good faith, through the adoption of an Ethical Code.
To achieve this general objectives, for every task and business level are set out specific objectives, even supported by numerical parameters for monitoring, that are defined, controlled and updated during the Review of the Quality Management System
With the scope to ensure the understanding of the Quality Policy, ant its fulfillment at all organizational levels, the Management gives the order of its posing and depicting to the staff.